Stop lead pirates dead in their tracks
Review agent performance to see which agents are closing the most business and following up with clients. Indentify problem sales agents who are trying to work the system to their benefit. Monitor sales logins for activity and usage data. Prevent theft of leads and indentify problems early by managing activity. Increase sales on the back end
Custom processes can be defined to automatically touch base with leads. Schedule calls, email and follow-up documentation via fax or email. Slowly nurturing leads for a sale in the future. Great for closing back end sales were 30-60-90 days out a sale is made. Stream line sales processes
Process improvement creates short cuts for sales agents to do a lot with a few number of mouse clicks. In some cases the work of 5 people can be done by 1 diligent employee. Freeing up resources for the business to perform other revenue creating tasks. Stop wasting time with double entry and exporting data
Integrate your CRM records with other web portals you may use to do process orders or applications on other web sites. Eliminating double entry can be achieved by using web automation to fill out forms on other web sites for you automatically.
Securely process orders for your customers without sending red flags to the merchant serves
Take customer payment information over the phone and process payments for customers securely. Secure a lower merchant fee rate through our VoodooPay services. Through Chase Paymentech we can offer you significant lower merchant rates. We offer a 4 point fee on top of all bank transactions and customers often see a 25% savings when they thought they were getting a good deal already. Take care of your customers with less effort create customers for life.
Process support cases with custom automation to ensure all orders and support cases are handled timely. By reducing call volume and frequency of customer inquiries on status time can be applied to handling sales. No matter how great front end sales are if you lose your sales on the back end to competitors success will elude you. Using processes to indentify at risk situations proper actions can be taken to save sales on the back end of your business. If you make 10 new sales a month but loose 5 then the fastest way to grow is to save the sales being lost. Automatically send customers a prerecorded voice messages, SMS text and Fax.
Stop relying on unreliable email only and reach out to customers and prospects. Instead contact your customers personally with a pre-recorded message. Call your customers in a broadcast calling feature with a pre-recorded audio message or a high quality synthesized message or text message. Useful for automated order status updates for a support case or pending order. Saves administration time and keeps the customer informed on the status of their order or issue. Spend the same time you would spend doing a broadcast email with no more email. Great for notifying customers of behind invoices and general bill collecting. System is smart enough to restart greeting if a voicemail beep is picked up on the line. The customer hears your full message not just the last half of the message on their voicemail.
Using mapping to maximize sales calls and kill two birds with one stone
Add BING maps to your application for routing or offering driving directions to customers via email or fax. You can also use maps to route service people or sales people to the customer. Deploy sales or service people with a push of button including maps and directions. See your customers on a map in a specific region. Indentify areas of high sales concentration. Get insider information on your leads and customers to find out what demographic is most interested in your products Automatically pull down demographic information for leads including average income and, average SAT and education levels. Also available are rain and snow levels for a given area. Looking at your data demographics can help indentify patterns in expensive charge backs. As well this information can you help you cherry pick regions where your product of service may sell fair better. Go for low hanging fruit. Know where to call for the best sales and where to hang up the phone. Protect yourself from charge backs and refunds.
Automate invoices proposals to fax and email
Create custom Invoices, Proposals and other templates with PDF and Documents that are directly emailed or Faxed from internet providers. Handsome custom made proposal templates with your business information all available in a template which can be faxed or emailed with just a couple clicks. So how much is this going to cost me?
Spend the least to get the most of what you need right now. We can get you started the basics and then add on features as you need them. Hosting is $19 USD per user per month. Right now in this economy you need someone you can trust and as you grow you can grow with them. Trust is everything for your CRM partner who helps you customize your software for your business.
You could expect to pay $600-$900 USD per user for CRM software plus customization costs on top of the software. Then on top of that plus maintenance. Since VoodooCRM is an open source platform there is virtually no software costs. This allows you to focus your all your resources entirely on customization of the existing software with innovative features that will enhance how you do business.
After the customization of your CRM is complete we send you all the source code for the entire application including your customization. Never again will you be held hostage by a developer who develops custom applications for you and then won’t surrender the code. We also offer PAY AS YOU GO plans to develop changes each month as you indentify your needs. Software development and customization is done in blocks of 10 hours @ $75 USD an hour.
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